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Facebook delivers interviews for breaking, after-hours story

February 19th, 2010

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It was almost 6 p.m. when we discovered in the newsroom that Andrew Stack, the pilot who attacked the IRS building in Austin, was a graduate of the Milton Hershey School, right in our backyard.

For my first 2.5 years at The Patriot-News I covered the residential school for underprivileged children, so I offered to help find classmates who knew him in the 30 minutes I had before I needed to leave for another commitment. I first checked the two main online forums where alumni gather — the Milton Hershey Alumni Forums and TheMilt.com — but no one was discussing it yet.

So I turned to Facebook. I searched for “Milton Hershey School,” but there was no discussion on the school’s main fan page, nor in several other general groups. I searched for “Milton Hershey School alumni,” but no luck there either.

Then I tried “Milton Hershey School Class of,” hoping to find his specific graduating class. Wouldn’t you know it…the very first match was a 33-member group for the Milton Hershey School Class of 1974, which was Stack’s year. As Maeby Funke would say: “That was a freebie.”

Less than an hour earlier, one classmate had written on the group’s wall:

I’m in disbelief…it’s apparently our Andy Stack that crashed his plane into the building in Austin Texas today…I read his “manifesto” online, and he even mentions living in Harrisburg after graduation…I can’t belief it…

I sent him a message, respectfully explaining that I was a reporter who was looking to speak to classmates who had a recollection of him. I sent the same message to four others who had posted recently on the group’s wall.

At this point, as is always the case with using social networks for reporting, you simply cross your fingers and hope that someone is motivated to respond. I find my success rate is usually about one response for every five or six messages I send out. I personally had to get going — my dodgeball team was counting on me! — but I had given the classmates our city desk number, so I was free to leave.

I was literally standing up from my desk to leave when an editor said someone was on the phone for me. It was one of the classmates, and it had been less than five minutes since I had messaged him. I can miss the beginning of the dodgeball game for this, I thought, so I took the call and got a great interview. From my story:

Several years ago, trying to find lost graduates of the Milton Hershey School class of 1974, Mike Macchioni tracked down a man in Texas whom he hadn’t seen in 35 years.

“He was polite, but very abrupt,” Macchioni recalled. “He said he didn’t want to have anything to do with anyone from the Milton Hershey School or the Milton Hershey School itself. He didn’t give the reasons why, but he said, ‘You know, it’s nothing against you personally. That’s just the way it is.’ ”

Macchioni then asked if he could update the man’s contact information in the school’s directory.

“He said he didn’t care one way or another,” said Macchioni, a Hershey native. “He was always very short-tempered. He always struck me as very odd, but brilliant. Smart as hell.”

I filed that and a little bit of the locally relevant material from his “manifesto,” assuming it’d be an addition to an AP story or a break-out, then got up from my desk to leave.

Once again, my phone rings.

It’s another of the classmates I had messaged. This one considered himself friends with Stack. Stack was the bassist in his band — he even remembered the band name, The Mythical Maze — and offered some insight into Stack that no one else would be finding:

“Even though we were practicing all the time and really trying to do well as a group, Andy was still distant,” he said. “He was a part of the group, but he wasn’t the party kind of guy. He wasn’t the type that wanted to get together with his buddies. He was off on his own.”

At this point, I know I’m not playing in any dodgeball game tonight.

I quickly type up the two interviews I’ve got, and all of a sudden I’ve got a 15-inch story that came out of nowhere and took less than an hour to assemble. Just when I hit the send button, I get a message from a third classmate on Facebook:

“Andy was always a little off and unsteady,” Mottin, of Sewell, N.J., wrote to The Patriot-News. “He also had a hair-trigger temper. Plus he had a brilliant mind. Combined, they were a highly volatile cocktail just waiting to explode.”

A few things to remember out of this (the final story is here):

1) I would not have been able to find these sources if I weren’t already familiar with the school and the advanced searching abilities of Facebook. What if the aforementioned online forums, not Facebook, were the home of all the discussion, and I didn’t know those forums existed or how to find them? It highlights why, as a beat reporter, you need to know where every ounce of online discussion in your area is happening.

2) This all came together in less than an hour, after hours, but any reporter familiar with using Facebook for reporting knows there’s nothing extraordinary about what I did. If you’re in a hurry, you have to know how to use these tools before they’re quickly needed.

3) If you’re a reporter who happens to be well-sourced with every graduating class of the last 40 years in every school district in your area, more power to you, but most of us aren’t. For the rest of us, the value of a network like Facebook really shows up in stories like this.

Journalism, Social Media

In a pinch, Twitter found a long shot source

January 11th, 2010

When you’re the only reporter in the newsroom on a Sunday night, you have to be ready to write any kind of story — even if you have no prior sourcing on it whatsoever. I know how to reach the police chief, but what happens when you need to do a political story, you can’t reach the reporter who usually covers it and you don’t have any important numbers on file?

For me, the answer was Twitter. And it saved my story.

The situation: We were behind several newspapers and Web sites that were reporting Sen. Dave Argall, a relatively big-name politician in Pennsylvania, was going to announce his candidacy for a Congressional seat Monday morning. My job was to catch up, and as anyone who has ever worked a weekend shift knows, that’s no easy task mon a Sunday night.

I didn’t immediately know who to call. Once I came up with some ideas, I was only able to uncover work numbers and e-mail addresses. Sometimes on a Sunday night you have to just cross your fingers and send a few e-mails, make a few hail-mary calls to people who may possibly know people and then accept the reality: chances are good that none of it will work and your story won’t be all that great. It’s not a good feeling but sometimes it happens.

Instead, I turned to Twitter. I knew the county’s Republican committee was on Twitter, but it wasn’t following me so I couldn’t direct message the account. Shortly before 8 p.m. I tweeted:

I realize it’s a longshot, but anyone out there have contacts with @DauphinGOP? One that’d be available for comment on a Sunday night?

Then I intended to go back to work on more old-school methods, trying to think of other ways to get people on the phone. But it took just two minutes before the responses started coming in.

The first person, who works for a political campaign, had the GOP chairman’s home phone number, which was unavailable in the phone book. There was no answer when I called, but I left a message.

The second person had an ex-boyfriend who works as a political consultant for Republicans. She had already e-mailed him, asking if he could help me out.

The third person describes herself as a GOP activist and simply asked: “What do you need from the Dauphin GOP? May be able to get you in touch with them.” I told her about my story, and she went to work for me.

The fourth person was a Republican committeeman himself, and though I knew he was a local politician I was unaware that he was on the committee. After determining that he wouldn’t be the best interview himself, he gave me the chairman’s cell phone number. No answer there either, so I left a message.

The fifth person was also well-connected, but at this point I told her I was feeling optimistic about my chances from the other four. I might come back to her, I said.

Even though I left two messages earlier, I tried the chairman again. This time he picked up, and though he was minutes away from putting his kids to bed he was happy to answer a few questions. The interview was exactly what I needed, and turned what would have been a fairly lousy story into one that accomplished exactly what it needed to do.

A few take-aways for journalists:

  1. If I were sitting in my cubicle thinking, “Who could help me with this story?”, none of the five people would have immediately popped into my mind, and I certainly wouldn’t have met them outside of Twitter since this story wasn’t on my beat. This is the power of Twitter for reporting: You can find help in unexpected places, from people you wouldn’t normally have access to.
  2. But it only paid off because I’ve taken the time to build a useful local network. I’ve counted 415 Twitter users I follow in the Harrisburg area, though I suspect I follow more who I’ve neglected to add to the list. Every one of them could prove valuable in a pinch — we just never know when it’ll be.
  3. You’ll notice Twitter didn’t replace fundamental reporting, it just facilitated it. I still needed to persist and call the chairman three separate times before I got the source on the phone.

Reporters who use Twitter know that this is a pretty pedestrian example of its effectiveness. This kind of situation has become routine as I incorporate Twitter (and sometimes Facebook) into my everyday reporting. And it should also be noted that you shouldn’t see the people who follow you as potential minions…there’s just as much value in listening as there is in sourcing.

Journalism, Social Media, Twitter evangelism

An opportunity for smaller news organizations to show digital leadership

December 7th, 2009

When I had an internship at The Wichita (Kan.) Eagle, my life was turned upside down: Jeopardy was on at 6:00 p.m., and Wheel of Fortune was on at 6:30 p.m. Back home in Pennsylvania it was the other way around: Wheel of Fortune was on first, then Jeopardy.

They were the same two episodes countrywide, just presented in a different order. This presented a rare opportunity for my friend back home: I could tell her the answers before they aired in her time zone, and she’d look much smarter to her roommates.

I know you want to call it cheating, but I’m going to go ahead and call it resourcefulness.

AND NOW, THE AWFUL ANALOGY

I picture a similar scene when I look at what’s happening to journalism in cities bigger than mine.

I see people – they were formerly called an audience – who are so fractured that their thousands of niches will almost certainly never again be assembled into one. I see mobile news as the lifeline in commuter cultures. I see tech-savvy crowds feeling empowered by tools like Ning, Wordpress and their own start-up sites.

Then I look back at Harrisburg, my own city. We have comparatively lower broadband penetration and a smaller population, so print still unites us all. Few people use public transportation, a big reason why mobile news isn’t in high demand. We have a spattering of bloggers and phpBB message boards, but you can’t find many active communities built around them.

The temptation is to look at those facts and decide our market has different demands than the bigger cities. But I think they’re just showing Jeopardy a half-hour earlier in the bigger cities – and it’s about to come on here.

We’d be foolish if we didn’t listen to the answers ahead of time.

OUR LUCKY PREVIEW

Outside of the bigger cities, we’ve been handed an opportunity they never had.

We’re seeing exactly what’s coming our way. We’re getting a step-by-step guide to what will happen should we choose a path of inaction. First, your audience will fragment. Second, they will expand their demands for news delivery. Third, they will take it upon themselves to meet those demands. This is already happening, but not to the extent we’ve seen elsewhere.

It need not be that way. And though the purely grassroots model has its virtues, I’m a believer that the community is best off if an organization of talented professionals is at the center of the local news ecosystem, and I say that not just as the employee of one of those organizations. The expanding and necessary role of bloggers and independent organizations can continue, but they’d prefer to work in tandem with a resource-heavy news organization that excels at its investigative role. Few readers or non-readers actually wish for our destruction; everyone applauds when we do our job right, and everyone in the community is better served when that happens.

I don’t think it’s too late for a nimble news organization in a small- to mid-sized city to place itself at the center of that ecosystem. Don’t let the audience fragment itself away from you – become the platform where their niche exists. As rail, buses and carpooling find more riders – and there’s a lot of evidence that says it will – have a scannable, feature-rich mobile site already running.

When readers realize their news demand is changing, they shouldn’t have reason to create the solution themselves. We can have it ready for them.

SHOWING DIGITAL LEADERSHIP

Digital leadership is about getting ahead of future demand, and it’s not something news organizations have been known for. That can change now.

My favorite compliment as a journalist came when Josh Karns, a local blogger, traced to me the initial tipping point in local Twitter use. He argued it was my use of it, and my blogging that followed, that gained the attention of others in the area and prompted a wave of sign-ups.

So if a single journalist with a sparsely-read blog can launch a small-scale movement, what could a large news organization with tens of thousands of readers accomplish? I think it could change the news consumption habits of an entire region. I think it could shape those habits in a way that encourages productive participation, involves every reader in the news process and ensures that those readers still value the professional product.

But that’s only if they get out ahead, using the lessons of the bigger cities. If they lag, the same story will play out over and over again.

Journalism

Early success and struggles, and why Central PA NewsVote isn’t Spot.Us

March 9th, 2009

When Central PA NewsVote first launched last week, the initial post got 36 comments, many of which were story ideas I was very happy about. (Catch up on my new blog, in which I solicit story ideas from readers and allow them to assign me their favorite via polling, in my older entries on the subject.)

But the follow-up post, in which I actually put their ideas into poll form, had gotten just 68 votes as of 10:30 a.m. Monday. The poll had been up for several days, and it’s a high-traffic web site. That’s a very low number.

I had done my best to promote it via social media, tweeting the heck out of it and promoting it amongst my interested friends through Facebook. I suspect that led to a lot of out-of-town journalists voting, which is nice and all but not exactly what the blog needs to thrive.

Such low numbers leave it open to gaming, as I suspect one of the subjects might have started an e-mail campaign to boost its voting numbers. I noticed a quick rise in one of the story ideas.

Since I put the poll up Thursday, it had never been promoted on the home page of PennLive as the original post had. So shortly after 10:30 a.m. I got the OK to put a teaser up in our breaking news blog, which has its headlines displayed prominently on the home page. We’ll see if that improves the numbers, because I’m seeing now how important it is to have a true cross-section of readers if this is going to work.

In the future, there will be more consistent promotion in the breaking news blog and the print edition, so I’ll be less worried about voting numbers. The Web site folks did a great job promoting the launch, and I probably should have lobbied to get significant promotion for the first poll, too.

Other thoughts:

– Though it wasn’t voted on, opening myself up to story suggestions led to an A1 story that ran above the fold Saturday.

I got an e-mail from a reader with a simple idea: When someone is laid off, what do you say to the person? Does anyone really know what to say in that situation?

It was a great idea I wouldn’t have come up with by myself, and ended up being a somewhat interesting read.

– Several people have drawn the comparison to Spot.Us, and I can see why. Spot.Us, for the uninitiated, allows anyone to pitch stories, then others can vote with their wallets by donating money to hire reporters for specific stories.

David Cohn, its founder, dared to tweet yesterday that Central PA NewsVote is smarter than Spot.Us because the news organization absorbs the cost of reporting. I happen to think that’s silly modesty, as Spot.Us is a much more innovative concept in that it operates outside the traditional news organization. Anyone can reshuffle chairs inside the news organization, but it’s something else to establish a completely new model.

But that’s a silly “argument” to have. What’s important to note, though, is that Central PA NewsVote is really working in a different area than Spot.Us. There’s a big difference between the community features my blog is soliciting and the investigative stories being pitched on Spot.Us. So we’re talking much different levels of reader engagement and different ways that readers are going to use our sites.

What we do have in common, though, is an acknowledgment that democracy has a place in the news process. The more people are trying similar concepts, the more we can find out where it fits.

– I’ve been thrilled and highly appreciative - yet slightly unsettled - by all the attention the idea has gotten so far in the journalism community. Among my favorites: Alana Taylor had a nice analysis on beatblogging.org, and Jay Rosen discussed the idea in a podcast with Dave Winer (about 28 minutes in).

Thanks to all who are excited by the idea, and I hope others try it elsewhere so we can compare notes.

I’m only uneasy because I’d like to see it produce first. I don’t want this to be a gimmick, I want it to be a legitimate gateway to great stories. I want it to be a genuine involvement of the readers. As of now, it’s still just an idea, and I’m looking forward to getting the real answers.

Central PA NewsVote, Journalism

Central PA NewsVote has launched

March 3rd, 2009

Thanks to all who have contributed your thoughts to the evolution of my new community-directed blog: Central PA NewsVote. It’ll be the keystone of my new job responsibility at The Patriot-News.

The idea started with a blog post in January, and dozens of comments from other journalists and readers really helped me sharpen the idea. Now we release it to the wild.

I’m crazy excited for it, and stubbornly optimistic that it’s going to work. No matter what, I know we’re going to learn a lot from it, and I’ll be sharing the lessons with you here.

I hope you’ll follow along and keep the feedback coming.

Central PA NewsVote, Journalism

In online reporting experiment, a good start is essential

February 19th, 2009

The gears are turning, and pretty soon I’ll be embarking on what Ryan Sholin called a “community-directed reporting” experiment. From here on out I’m stealing Ryan’s name for it, because it’s a good one.

The short version: I’ll soon be starting in a new role at The Patriot-News as a hyrbid mobile journalist/general assignment reporter — with a twist. I’ll manage a blog that will solicit story ideas from readers, which they will leave in the comments section. I’ll take some of their best ideas, throw them in poll form, and allow the readers to vote on which story I should tackle next. And that’s the one I’ll write, for both the blog and the print product.

Catch up on more of the thinking behind it, and more details on how the concept will work, in this post from last month. Since then, the project has moved from “That’d be a great idea” to “Got the green light” to “Holy crap, I have to come up with a real plan for this thing.”

An important lesson I learned from my Beatblogging.org experience, during which I set up a Ning-powered social network for the Hershey community I covered: It’s wildly important to get the project off on the right foot, establish the right culture early, and pray that it takes root.

What do I mean by “the right culture?” As I wrote in a Facebook note to 30 of my friends in the area, I’m seeking contributors who:

“are leaving intelligent, productive comments in the early going. I want to establish the culture where the smartasses are ostracized and overwhelmed by the valuable people, not the other way around. If that can be established in the beginning, it will become entrenched and expected behavior among everyone else. If that doesn’t happen, there’s no way my idea can work out.”

“Smartasses” is a term that got me in trouble — rightfully so — when someone found my Twitter account and posted one of my poorly worded Tweets in the comments of an introductory post on PennLive:

@ashleygurbal I ain’t skurred. I have a plan to establish the right culture…building an army now to overwhelm and nullify smartasses.

I shouldn’t have called some (obviously not all) readers that, but the point remains that it’s the users perceived as smartasses that have chased away valuable content by creating a hostile, intimidating environment. They exist on every news site and have a toxic effect.

I considered that introductory post, in which I asked for help picking out a name for the blog, as a bit of a trial run. The response from readers was, quite expectedly, mixed.

to comply with truth in advertising, you need to name the blog, “A general assignment reporter’s worst nightmare.”

——-

How bout naming it “Farmed Out” because you’re too cheap to go get stories, so you want them to come to you.

How long until this thing gets pranked?

I’ll give it 2 weeks until we see a story about a cat nursing a puppy.

———-

Have any of you heard of the saying, “unless you have something nice to say, don’t say anything at all”??? My gosh, why the negativity? I think this sounds like a fun idea.

———-

Instead of worrying about what to call your blog, why don’t you invest that time to spellcheck all of the articles.

———–

You guys are a joke. Can’t wait to see great articles about spelling bees and summer camp.

————-

Forgive my negativity, but this is not what I’d like to see good reporters like Dan wasted on.

Respectfully, newspapers are shrinking all over and I agree with the commenter above - considering the shrinking nature of journalism please use your resources for more important things.

————–

I think this is a great idea! And it might give voice to some cool stories from readers that might not warrant a whole article but would still neat to hear about.

————–

That’s great; play the fiddle while Rome burns.

Our local, state and federal governments are getting more corrupt by the day and you don’t want to allow political discussion on a forum designed around the readers’ interests. Just sunshine and lollypops.

—————-

Wow this sounds like a terrible idea. Has anyone ever read the comments on any of these articles. These people are going to start to determine what is newsworthy? Are you kidding me???? Look at the 81 comments on the racist flyer article and you tell me if this is still a good idea.

————–

The ridiculous ideas can be weeded out easily enough. I can honestly see this improving the stories that pour out of the patriot news building.

—————

Awesome! Too many times I’ve witnessed good community events go by the wayside and not even be acknowledged in our local newspaper.

This is coupled with an overwhelmingly positive response on Facebook, Twitter, other j-bloggers and real life people I’ve told about it. I think the success in those areas has a lot to do with me previously establishing credibility, but it still confirms to me that the audience is out there. It’s just going to take a lot of work, and maybe a lot of luck, to get this thing started right.

To that end, I’m relying heavily on social media to spread the word. I’m hoping the people who already approve of the idea can help carry some weight early on, or pass the word on to others who they think would be interested.

There remain a lot of questions about how I’ll actually implement the plan, and how I’m going to avoid some of the trouble spots that are probably on your mind. I plan to address those in FAQ format in an early post on the blog, so please let me know what you think readers (or you) will be concerned about, and I’ll try to address them now.

Central PA NewsVote, Journalism

7 journalism-related things you may not know about me

January 26th, 2009

I intend to always keep this blog on-topic. I created a side blog in case I felt the need to write about non-journalism stuff, though I haven’t been good about writing in it.

But I’ve been tagged by Sara Bozich to participate in this trendy meme, and I planned to ignore it. Then I thought: Why not keep it on-topic, but still let you all learn a little more about your beloved author?

So here are seven journalism-related things you may not know about me:

1) My passion for journalism was ignited when a news article I wrote for my high school newspaper was censored. It was about condom distribution in schools, and our principal decided that it and another story about birth control options were inappropriate for the audience. Some brought the paper home, and it would be read by smaller children, he argued.

In the process of a lengthy and painful back-and-forth with the school administration, I did a lot of research and thinking about the value of journalism. I wrote a research paper about the chilling effect of the Hazelwood court case on high school journalists (that was the first Web site I ever made, so forgive the crappiness). I learned why journalism matters.

2) At the same time, my high school newspaper was really freaking good. During my senior year we were named the Most Outstanding Newspaper for 2002 by the American Scholastic Press Association. Our state association graded us at 985/1000 (and 5 of those points were deducted because of a printing problem that wasn’t our fault, and I remember disputing the other two deductions, too). One judge wrote that “There is nothing I can think of to improve this paper.”

3) At Penn State, I was widely known as “Dan the Fan.” I wrote a weekly column for Blue, a youth tabloid produced by the Centre Daily Times that was geared toward college students, from the passionate perspective of a blue-blooded football and basketball fan. It was occasionally good, occasionally juvenile. I’m really not too proud of it. The many, many times I had a blank Word document staring at me an hour before deadline made me realize I’m not cut out to be a columnist. I couldn’t keep up with my own demand to be proud of everything I put my name on every single week.

4) I’m very, very critical of my own writing. Whenever I read a story the next morning I usually find a few things that I wish I would have done differently, and this causes me to rarely read my story the next morning. This also makes it very difficult to choose my best clips, because I dwell on that which I could have done better rather than that which I had done well.

5) To counter that negativity: Since I started at The Patriot-News in May 2006, I’ve had the most A1 stories of any reporter on staff outside of the D.C. and Capitol bureaus. Seeing my byline on the front page, unless it’s a story I really like, hasn’t carried any feeling for me in a long time.

6) The most fun I’ve ever had on assignment came during my internship for The Wichita Eagle when I had the honor of chasing tornadoes with staff photographer Travis Heying. We dangerously sped through unmarked country roads and slammed on the brakes when we ended up on a road that was full of cows. The grave disappointment was that I didn’t actually get to see a tornado land — it was forecast to be one of the bigger storms in years, and ended up being very tame — but chasing the clouds that looked like they’d develop into tornadoes was an adrenaline junkie’s dream.

7) I have the second-messiest desk at The Patriot-News, behind only John Luciew, who is running away with the title. I usually have a large stack of newspapers, way too many notebooks, as many as a dozen bottled waters or other soda bottles, a little Dilbert guy, and several Philadelphia and Penn State bobbleheads, including a hilariously misspelled “Donavan McNabb.” The best thing on the wall is easily the New York Post cover featuring a crying little Mets fan from the peak of their wonderful 2007 collapse.

Visual evidence:

Cleaner than usual

Cleaner than usual

Journalism

How I want to redefine my role, and the reader’s role, in the newspaper

January 6th, 2009

Once the equipment arrives, I’ll be starting in a new position at The Patriot-News as a mobile journalist, or mojo.

What that means is, correctly, still to be determined. We do know it’ll involve video, still photography, print stories and a lot of updates for the Web. We know I’ll have a laptop and an aircard, will file most of my stories from my car and coffee shops, and will aim to be in the office as little as possible.

What we don’t know is exactly what stories I’ll be covering. I’ll be one of three mojos, and the other two will focus more on being first responders to fires, shootings and other cops-related happenings.

Which leaves an interesting question: What exactly is my role going to be? Why am I better off as a mojo instead of going back to the newsroom in a more traditional role?

To me, the opportunity to take this blank piece of paper and figure out the answer is tremendously exciting. It’s an opportunity to discover a more efficient reporting model that pumps great stories into the print edition, while simultaneously feeding my need to discover building blocks to future news models.

And I think I’ve got an idea that will do both.

If I can sell my editors on the concept, I would be the author and community manager of a new blog. My stated goal will be to have at least one originally reported story per day, usually some combination of text, photography and video. Sometimes it’ll be a three-minute video with 200-word text, sometimes it could be a great photo with 800-word text.

The stories I’m looking for are next-door slices of life that are usually the first to go because of shrinking staffs. A new museum exhibit, an innovative classroom project, a personality profile, a soup kitchen gearing up for a busy time, a little-known hiking trail, a new business opening, etc.

If you check this new blog every day, you will always learn about one new wrinkle in your community. That’s a wonderful promise for a news site to make.

That’s the content. But the fun part is who decides what that content will be.

Every day I’ll solicit story ideas from my readers via comments on the blog. At the end of the day, I’ll post their story ideas in poll form, and my readers will vote on which one they want me to cover tomorrow. And that’s the one I’ll do.

I’ll no longer have an assignment editor. The collective community will be my assignment editor. What a strange concept: Asking our readers what stories they want, then giving it to them! Yes, we’d maintain veto power for outlandish stories (write about why councilman Jones sux!!!) and needs of the newsroom (if no one’s around to cover a court case), but we’d try to limit that as much as possible.

By forcing myself to write one story per day, I’m creating a reliable pipeline of stories that can be repurposed for the print product (this is where you should pay attention, my skeptical editors). No matter how cool it may be on the Web, and whether or not it succeeds in being an important step in our future, at the very least it’s producing a lot of stories for print in an efficient way.

I could also produce some great long-term enterprise through this, while packaging it in a completely new way. I think of a story I did last year in which I occasionally followed a four-year-old around for six months while I documented her transition to a new school. What if I took a video each time, wrote a short story each time, teased to the long-form print story that would eventually come each time? It’d be great to watch the process, and would build a lot of anticipation for the final project.

As for the form of the blog: Very conversational, with a persistent focus on cultivating user participation. Lots of voice, personality, maybe even wit if I’m lucky. Every day I would also offer a bevy of links: The day’s best content from The Patriot-News, interesting posts from local bloggers, thought-provoking material from around the Web, maybe even some funny videos. It would rely on a totally new skill set for journalists, one in which I practiced somewhat at my now-defunct Ning site, the Hershey Home. It’s a skill set I’d love to have a part in figuring out and teaching to other journalists.

For the reader, it’s an unprecedented amount of access to the pages of The Patriot-News. If you called up now and told an editor about the science project your child is doing, you probably wouldn’t get very far. Make that same pitch to the readers of this blog, and make it a convincing argument, and that project will be in the paper. It could be a rewarding feeling to think that you’re actually playing a legitimate part in the news.

For journalism’s future, the goal of this blog will be to foster a self-sustaining, invested community around it. We’ll implement rules aimed on creating that culture (which could be several blog posts in itself), both through the level of conversation and making clear what kind of story pitches we’re looking for.

Community-building is a skill we must, must, must master in many forms, and we’re not spending enough time practicing it. Even if it doesn’t succeed, it’s the kind of trial balloon we need to be sending out, and it comes at little to no cost.

I have my own reservations about the idea, of course, but I’d really like to hear what you all think. if you’ve heard of similar ideas at other papers, if you have any recommendations for improvement, if you’ve found any trouble spots, etc., anything would be appreciated. I’d like to allow for a day or two of comments before I e-mail a link to this entry to my editors, so your feedback could be very valuable.

UPDATE 1: I forgot to make one important point: By virtue of me taking my time to do these slice-of-life stories, that allows all the other reporters to pass their slice-of-life stories off to me and opens up time for them to do the meaty enterprise that we really need to be producing.

UPDATE 2: Wondering if it would be a trademark infringement to use the tagline: “You Decide. We Report.”

UPDATE 3: Jeff McCloud makes an important point in the comments section about ceding editorial control. He writes:

I like the idea. I just wouldn’t want to be framed in to always writing what the majority of your blog readers want. I think you need to reserve your news judgment for yourself and your editors. Of course, the rub is in the balance of that and making readers happy to know they are participating. The rub is also in making sure that readers feel they don’t “own” you and your assignments.

And I respond:

Jeff, your point about reserving news judgment is an important one and probably the trickiest thing to balance here. I think that’s likely to be developed as the process goes along. My feeling, though, is that editorial judgment is best exercised not by yanking control from the readers after it’s promised to them, but by story placement in the physical newspaper. If my readers led me to a great story, editors will see that and put it on A1. Total waste of time, and it’s relegated to B10. I just fear nullifying the entire concept if we say “You have total control…unless we don’t like your idea.” That’s kind of what the current model says.

Now if it turns out all the story ideas are bad, bad, bad, we’ll re-evaluate. As of now, I’ve got faith in the readers.

UPDATE 4: Colin Lenton weighs in via Twitter:

@bydanielvictor nice that youre excited for new role, but why do the work of 3 by yourself? won’t you diminish quality by doing too much?

And I respond:

@colinmlenton Time is probably 2nd-biggest concern. I don’t think it has to be the work of 3, though. I’ll know if I’m stretching too thin.

Colin also expanded his thoughts in the comments section, wondering whether this is the best use of staff time.

UPDATE 5: Via the comments, Daniel Klotz wonders:

I’d like to know more about how you would plan to handle more “hard news,” political, and investigative stories. You’ll get people asking you to report on things they believe are under-reported, and often those stories have a (local) political bent. How will you proceed if that’s what you’re given, rather than a more human-interest topic?

So I say:

I think my moderation skills will have to make it clear that it’s not what we’re looking for. I anticipate cutting-and-pasting the same kind of disclaimer on each entry, clearly stating the purpose of what I’m doing and what stories we’re searching for. And if I’m going to put it in poll form, there’s a little bit of active selection involved on my end.

UPDATE 6: I’ve had to work on some of those pesky newspaper stories today, so I haven’t had a chance to go through most of today’s comments to respond or highlight them. But Meranda Watling offers this interesting idea via Gmail chat:

I can’t remember if I read it somewhere or someone told me but I remember hearing about an editor who would hold office hours kind of at a local cafe.

You could try something like that as a complement.
Posting well you’ll be in certain areas and encouraging readers to come visit, tip you off to ideas.

Central PA NewsVote, Journalism

How to promote the local music scene and deliver killer content to your news site

January 4th, 2009

(Alert: This idea went from light bulb to blog post in less than an hour. I reserve the right to re-examine this post tomorrow and realize that it was a terrible idea. And let’s be clear: This is just an idea, not an actual unveiling of a new Web site feature.)

The best newspaper stories are inspirational. Maybe a profile inspires hope, maybe an investigative piece inspires outrage, maybe a feature inspires goodwill.

What if a newspaper story inspired music?

What if the news site encouraged its stories to inspire music?

The plan: You’re a local musician. You read our newspaper or news site. You write a song inspired by or in response to a local story. You upload your song to YouTube or to us. We give you prominent space on our Web site to get your name and your sound in front of a much wider audience than your MySpace page.

Obviously, there would be rules. No profanity. Just like in comments below stories, no personal attacks or slanderous material. Keep it about local or state issues.

We don’t care what kind of song it is. Punk band, singer/songwriter, high school a cappella quartet, marching band, bongo player, whatever.

We don’t care how you make your song. Play your guitar in front of your Web cam, have your friend hold a digital camera, have it professionally produced, make a music video, whatever.

We don’t care if you send in audio or video.

We don’t care what opinion you’re offering.

For the artists, it’s a great opportunity for exposure. We could include links to band sites, if they have them.

For the news site, it’s incredibly unique, interesting content provided with almost no staff input. And it’s the kind of participatory activity and user-generated goodness that readers need to associate with our site, not to mention improving our role as a leader in our community.

What do you think? Totally crazy, or just a little bit crazy?

UPDATE: Two interesting responses worth highlighting.

On Twitter, Elaine Helm sends:

I like your idea for news-inspired music. Might be hard to sustain. Would be easier to organize around an event or isue. … Could be a creative way to get people interested in news, not unlike Daily Show or Uncle Jay.

Sustainability would definitely be a problem. We’d have to have some stats ready to give to the bands to show them how many people listened to them, to hopefully incentivize them to do it again and keep the momentum going.

The point about getting people interested in news is an important one. Crazy to think that reading the news could lead to something fun.

Via the comments, Shawn Farner adds:

I have mixed feelings. :) On one hand, I’d totally watch it. On the other hand, it’s taking a source for news, a source you hope readers respect, and turning it into a sort of variety show.

It’s an interesting point and one that would certainly have a lot of people concerned. This content would have to be very clearly introduced so readers know it isn’t the usual content The Patriot-News produces.

Otherwise, though, I don’t see a problem with the newspaper occasionally untucking its shirt. I’d argue we’d have a more compelling, more human product if it happened more often.

Journalism

Why journalists need to stop playing catch-up, start focusing on the next news model

December 29th, 2008

News organizations won’t stay afloat and continue to provide an essential service to democracy because the public suddenly values what they’ve been selling.

They’ll stay afloat because forward-thinking leaders will make sure the news organizations are damn good at the next news model, and the next one after that. Someone is going to figure out every new model for news distribution, whether it’s tomorrow’s model or 2050’s model.

Who will figure it out? I’d much prefer it be the the journalists who have the ethical standards and story-telling skills that have long thrived. I’d much prefer it be the organizations that can maintain journalism as a decently-paid profession, attracting intelligent people to the career.

But that’s not a given, and that’s not such a bad thing. It’s not a bad thing for the public that Twitter is better for breaking news than a newspaper; it’s just a bad thing for journalists that they didn’t create Twitter first.

So journalists: Let’s stop complaining about the fact that we’re getting our asses whooped at today’s news model.

Let’s just get on top of the next one.

I’ve come to see that catch-up is a silly game to play. I’m tired of reading blogs that don’t engage the readers in conversation, of breaking news that isn’t really breaking, of static storytelling when two-way storytelling is desperately needed. These are all concepts that the Internet public has mastered without the help of news organizations.

This round is over. Journalists lost.

But lucky for journalists, there are plenty more rounds to come. Time to invest our money and expertise into focusing on the next ones.

You know, while we still have some money and expertise left.

This is far from an anti-blogger screed, or any indication of journalistic arrogance. The next news model will utilize what the bloggers have done well (immediacy, diversity, voice) and lend to it what the institution of journalism has historically done well (accuracy, authority, ethics). Then we’ll add some new virtues into the fold (aggregation, curation, community-building).

What that next news model will be is a question for people far smarter than I, but I personally believe the prize will go to whoever can master those new virtues. And there’s no reason why news organizations, with their deep pockets, highly skilled journalists and histories in their communities, can’t lead the way.

Here’s the good news: This doesn’t require massive firings that suck the life out of the print product, and it doesn’t even require you to sell your entire newsroom on these new models. Those who have been carelessly labeled as “curmudgeons” can keep their opinions of the Web as long as they keep doing what they do best: Supporting the print product that still pays everyone else’s salary.

This works as long as you have others at the newspaper who are focused on innovation. Those people ought to be identified (or hired), given the space and time they need, then set loose to experiment.

The focus on today’s news model — and quite often yesterday’s — can at best slow the decline of news organizations. It’s not even doing that particularly well. When every newspaper of every size places innovation at a higher priority, even if it slightly dents the print product, we’ll have a collection of minds that’d have to be considered the favorite to find the next model.

Journalism